Customer reviews of CBS AUTOS

By Sandra B on 02 March 2017 | Verified purchase

Saw this car advertised went to have a look at it, Kevin was very helpful, went for a test drive, gave us a great deal, got 12 months MOT and an interim service, kept me informed as and when it would be ready to pick up. Nice to have a 6 month warranty and 12 months RAC breakdown. Very efficient when we picked it up nothing to much trouble, even said he would have picked me up from station if it had been required. Very friendly team and helpful, would definitely buy from them again.

Reply from CBS AUTOS on 03/03/17

Hello Sandra, So glad you are happy! and thank you for the review, enjoy the new car any questions feel free to call! Many thanks Kevin

By Lesley P on 20 February 2017 | Verified purchase

What great people to do business with - I travelled over 200 miles to buy a car from them, having been sent a clear, concise video of the car. Cannot fault the customer service and RAC warranty is a great comfort for me. Nothing was too much trouble and I am extremely happy with my purchase today

By David B on 18 February 2017 | Verified purchase

I'd like to let everyone know how absolutely fantastic my buying experience from CBS Autos has been. ¿ Conducted entirely on-line, with what's app video reviews, I bought this car from 200miles away. Ben not only came back at half past 6 in the evening (following multiple M6 delays), but, thinking of my journey back, bought me a drink, a sarnie and a packet of crisps so I didn't have to stop on the return journey! Everything from start to finish was seamless, polite, zero pressure, just factual, informative and the height of exemplary customer service. (And the best price I could find for the car required... and a good trade in price). I had intended to go to Marshalls Cambridge, for convenience, but they were so inflexible and unaccommodating I chose to go with CBS, thank goodness! The big franchises could learn a thing or two from Ben. A1 Service - definitely buy from here!

By Emily G on 16 February 2017 | Verified purchase

Very professional service well looked after and my new car was spotless when I picked it up. Even had a beautiful bouquet of flowers waiting in the car for me. Would recommend to anyone who wants to buy a new car.

By Andy D on 16 February 2017 | Verified purchase

First purchase off CBS autos, won't be my last, first class service.

By Christian T on 07 February 2017 | Verified purchase

Brilliant really friendly staff with no angle on sales. Let myself and wife go off on test drive by our selves . Peace of mind RAC approved garage with so many cowboys around it is good to find these guys .I will be looking to them for my future cars

Reply from CBS AUTOS on 14/02/17

Hello Christian, Thank you very much for the review, Glad you are happy. Thanks Ben

By Jon W on 01 February 2017 | Verified purchase

Second car bought with CBS Autos. Always have top quality cars in all prices ranges. Great team that are friendly and never pushy. We will be returning again for the next one

Reply from CBS AUTOS on 14/02/17

Hi Jon, Glad you have been happy with the service! and thank your your loyalty. Thanks Ben

By Julie W on 20 January 2017 | Verified purchase

CBS have been great to deal with from start to finish. The car we wanted had a slight scuff which was repaired as promised. Whilst they were having the car MOT and the repair done I was told about a fault on the volume button. They went out their way to rectify it, showing how honest they were. It is quite daunting to deal with Car sales, so when greeted by Ben and Kevin both were lovely genuine people . Their knowledge of the car I was buying was appreciated. They spent the time explaining to me about the car. There’s nothing worse than sales people not knowing their products. They weren't just selling a car, but providing a FANTASTIC service. They sorted out the V5, Road Tax and helped me purchase my private registration. CBS set a great example for other car traders who SHOULD follow in their footsteps. I wouldn't hesitate to return to CBS.

By Julie W on 20 January 2017 | Verified purchase

Great service by Ben and Kevin fantastic choice of cars and a great knowledge and understand of all the brands.

By Nick M on 07 January 2017 | Verified purchase

Excellent service , knowledgeable staff. Quality used cars .Well worth a visit.