Customer reviews of CBS AUTOS

By Chaz D on 29 April 2017 | Verified purchase

After previously purchasing a family car with CBS 2 years ago for my wife i decided to return to them for a van for my business. I cannot speak highly enough about how well i was treated. Ben was very polite and very helpful with his knowledge. I'm now the proud owner of a very reasonably priced, new van. If you want top notch customer service then look no further.

By Noreen W on 28 March 2017 | Verified purchase

love my car i would recommend CBS kevin was very helpful

By Alison L on 28 March 2017 | Verified purchase

By far the best car buying experience we've had, thank you. We love the new car & we're still figuring out all the buttons & gadgets ¿ It drives really well & looks like new. You were both a pleasure to meet, with none of the old style hard sell like many dealers still use. Even though you're a bit away from where we live, we would to come back to you again. Who knows....maybe when we're ready to exchange my husband's car. Thanks again - Alison & Ste

By Phil M on 17 March 2017 | Verified purchase

Great selection of vehciles in stock - Friendly and knowledge staff, nothing is too much trouble , their service is second to none . I would recommend using this garage and I will definatley retrun when I want to change my vehicle next time An excellent company with great aftercare too

Reply from CBS AUTOS on 17/03/17

Hello Phil, Glad you are happy with your new car! any questions just call, thanks for your business. Ben

By Marc L on 14 March 2017 | Verified purchase

CBS Auto's provided me with a simple, stress free experience of buying my new car. The staff were very helpful and were able to answer all of my queries. After not being able to pick the car up from the garage on the agreed day, CBS personally delivered it to my door! I really appreciate the 'go the extra mile' mentality of the staff, they are a credit to the business. I would definitely recommend this seller.

Reply from CBS AUTOS on 16/03/17

Hi Marc, Glad you are happy with the new car! its all part of the service! any questions just call. Thanks Ben

By John M on 10 March 2017 | Verified purchase

CBS Autos of Bamber Bridge - from the first telephone contact to taking delivery of our replacement car nothing was too much trouble. The whole team was professional, friendly and we were treated as special customers. We felt the deal we did in trading in our car against one of their cars was fair and reasonable. We would recommend Ben and Kevin and all at CBS Autos as really nice people to deal with and we will be looking to replace our second car with them. Thank you both. John & Cathy Cheshire

Reply from CBS AUTOS on 16/03/17

Hi John, Glad you and Cathy are pleased with the new car! it looks fab with the private plate on it now. Any questions just call. Thanks Ben

By Sandra B on 02 March 2017 | Verified purchase

Saw this car advertised went to have a look at it, Kevin was very helpful, went for a test drive, gave us a great deal, got 12 months MOT and an interim service, kept me informed as and when it would be ready to pick up. Nice to have a 6 month warranty and 12 months RAC breakdown. Very efficient when we picked it up nothing to much trouble, even said he would have picked me up from station if it had been required. Very friendly team and helpful, would definitely buy from them again.

Reply from CBS AUTOS on 03/03/17

Hello Sandra, So glad you are happy! and thank you for the review, enjoy the new car any questions feel free to call! Many thanks Kevin

By Lesley P on 20 February 2017 | Verified purchase

What great people to do business with - I travelled over 200 miles to buy a car from them, having been sent a clear, concise video of the car. Cannot fault the customer service and RAC warranty is a great comfort for me. Nothing was too much trouble and I am extremely happy with my purchase today

By David B on 18 February 2017 | Verified purchase

I'd like to let everyone know how absolutely fantastic my buying experience from CBS Autos has been. ¿ Conducted entirely on-line, with what's app video reviews, I bought this car from 200miles away. Ben not only came back at half past 6 in the evening (following multiple M6 delays), but, thinking of my journey back, bought me a drink, a sarnie and a packet of crisps so I didn't have to stop on the return journey! Everything from start to finish was seamless, polite, zero pressure, just factual, informative and the height of exemplary customer service. (And the best price I could find for the car required... and a good trade in price). I had intended to go to Marshalls Cambridge, for convenience, but they were so inflexible and unaccommodating I chose to go with CBS, thank goodness! The big franchises could learn a thing or two from Ben. A1 Service - definitely buy from here!

By Emily G on 16 February 2017 | Verified purchase

Very professional service well looked after and my new car was spotless when I picked it up. Even had a beautiful bouquet of flowers waiting in the car for me. Would recommend to anyone who wants to buy a new car.